Policy
Prohibited Items Policy
Cargo categories we are unable to transport or coordinate.
For safety, regulatory, and carrier-compliance reasons, the following items cannot be accepted under our standard shipping services. Contact us in advance if you are unsure whether an item is shippable.
- Hazardous and dangerous goods (explosives, flammables, corrosives)
- Lithium batteries shipped outside compliant packaging and documentation
- Weapons, ammunition, and military-grade equipment
- Narcotics, controlled substances, and precursors
- Counterfeit goods and items infringing intellectual property rights
- Currency, negotiable instruments, and precious metals in bulk
- Live animals, perishable foods without cold-chain arrangement
- Items prohibited by the origin or destination country regulations
Customer Responsibility
Customers are responsible for declaring goods accurately before shipment. If an item is restricted or prohibited, we may refuse the shipment or request additional verification.
Contact Before Shipping
If you are unsure whether your cargo is allowed, please contact us before submitting the shipment.
Service Availability & Cargo Restrictions
Service availability may vary depending on cargo type, destination, customs requirements, carrier schedules, and operational conditions.
Additional restrictions or documentation requirements may apply for selected cargo categories or shipment routes.